eStatement FAQs

What are eStatements? 

eStatements are simply your account statements in a format that is delivered via email and viewable online. It contains exactly the same information as the paper statement. Instead of receiving your account statement via mail, you will receive it through a secure web site. 

Do eStatements contain the same information as my paper statements? 

Yes. eStatements are required to have the same information as paper statements. 

What are the benefits of eStatements? 

eStatements are generally available within 24 hours from the time of processing so you receive them quicker. And because eStatements are not delivered by postal mail, the possibility of your statement ending up in the wrong person’s hands is eliminated. 

How do I sign up for eStatements? 

You sign up for eStatements through Online Banking. It’s free and secure! 

Do I need any particular software to view eStatements? 

You need Internet access and a valid email account to receive notifications. Adobe Acrobat® Reader TM is also required and can be downloaded at no cost at Adobe’s website. We will provide this link on each email sent allowing customers access to download the newest release.