Service Excellence Award


Service Excellence Winner - July 2016
Andrea Martinez – Gold Banking Center


Andrea received the following nomination from a customer:

Andrea went above and beyond providing outstanding customer service. She helped with a large coin deposit, the mobile app and online banking issues. She also provides balance information and was overall very helpful, professional and makes me glad that I bank at New Mexico Bank & Trust. It was the best experience.


Andrea truly made Great Things Happen! ™ at New Mexico Bank &Trust!!

Congratulations!



Service Excellence Winner - July 2016
Los Alamos Banking Center


The Los Alamos Banking Center received the following nomination from a bank employee:

The entire Los Alamos branch has done an exemplary job in making our new customers (as well as our current ones) feel welcomed and valued. They know everyone by name and have a warm, friendly greeting when they walk through our doors. Every single branch employee exemplifies being a team. They are prompt and are great at referrals.

Thank you Los Alamos, for going “above and beyond” for New Mexico Bank & Trust and its customers!


The Los Alamos Banking Center truly makes Great Things Happen! ™ at New Mexico Bank & Trust!!

Congratulations!




Has an employee of New Mexico Bank & Trust gone above and beyond for you?
Tell us about it!

You can nominate any employee for a future Service Excellence Award by emailing us at serviceexcellence@nmb-t.com . Be sure to include the employee's name, and a detailed description of what it was they did for you. These awards are not handed out lightly, so please also include your name and phone number so we can contact you to confirm the details of your submission.