ScoreCard Rewards is a rewards program offering Points for qualifying purchases with a Cash Back Rewards or Visa® Secured Credit Card.
Points can be redeemed for a variety of items, such as merchandise, airfare, hotels, travel packages, and more (each, an “award”).1
Use your Cash Back Rewards how you like:
- Deposit into your checking account
- Have your rewards go towards your next credit card bill
- Redeem for a wide variety of gift cards
- Book your next flight
General Program Q&A
How do I log in to the ScoreCard Rewards website?
On your first visit to the site www.scorecardrewards.com, you will need to set up your profile with a username and password. You will also be asked to set up some security question and answers for password retrieval. Once you create your profile you will log in with your username and password. You can also access ScoreCard Rewards through a single-sign on when viewing your credit card on the eZCard site. You may browse the rewards site by clicking on the “Browse Catalog” link from the log in page. Point balance and redemption capabilities are not available in the browse feature of the site.
How do I know how many Points I have?
Point balances are always available on www.scorecardrewards.com or you may call Award Headquarters at
(800) 854-0790 to verify your balance.
How do I earn Points?
Simply use your ScoreCard Rewards participating card, each a “rewards card”, for your purchases. You will earn Points based on your qualifying net purchases (purchases minus returns and/or other related credits). You will earn Points as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding). You do not earn Points for cash advances, balance transfers, unauthorized or fraudulent charges or for fees of any kind on your card account. Credits to your Account (such as for returns of purchases) will reduce the Points available in your account.
If I don’t have enough Points for the award I want, can I buy the extra Points I need?
No. A sufficient number of Points must be available in your account to redeem the award you want. Points are not available for purchase.
When can I order awards?
You may order awards anytime during the Program as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding) and you have enough Points to redeem the requested award.
How do I order awards?
For merchandise awards you can order merchandise awards using the online shopping feature at www.scorecardrewards.com. You can also call customer service at (800) 854-0790. You may also print an order form from www.scorecardrewards.com. Simply complete the form, including all information requested, and mail to the address printed on the form. Travel awards, airline tickets, vacation packages, and cruises may be ordered by calling and speaking with a Travel Services Representative. You may also use the online travel booking site to obtain select air awards. In addition, you may purchase additional airline tickets and make car and hotel reservations online. If you prefer, Travel Services Representatives can assist with booking both purchased as well as redeemed awards travel items.
Whom should I contact if I have questions regarding redeeming Points under the ScoreCard Rewards Program?
Call Award Headquarters at (800) 854-0790.
1 Cash Back Rewards are the rewards earned under the ScoreCard Rewards program. They are tracked as points and for each $1 spent on a net purchase, one (1) Cash Back Reward point is earned, which qualifies for $0.01 for redemption. Consumer credit cards: 3% Cash Back Rewards are earned for each $1 spent on the first $20,000 combined net spend annually between gas and groceries. Spend over this amount will receive 1% Cash Back Rewards on net purchases. Small business credit cards: 5% Cash Back Rewards are earned for each $1 spent on the first $10,000 net spend annually at office supply stores; 2% Cash Back Rewards are earned for each $1 spent on the first $20,000 combined net spend annually between restaurants and gas. Spend over this amount will receive 1% Cash Back Rewards on net purchases. Points can be redeemed for a credit to your credit card account or deposit account held at a domestic United States Financial Institution. Minimum point redemption amount applies. You earn Cash Back Rewards on all qualifying net purchases. The following do not earn points: balance transfers, cash advances, convenience checks, fees, interest, ATM withdrawals and payments. Your account must be in good standing to earn and redeem points. Points expire if not redeemed within three (3) years. Terms and conditions apply to awards purchased with points. Certain restrictions and fees apply to travel awards. Review the program’s terms and conditions at www.scorecardrewards.com or call ScoreCard Customer Service at 1-800-854-0790. The program’s rules can change at any time without notice. Void where prohibited or restricted by law.
Credit Cards are issued and serviced by New Mexico Bank & Trust d/b/a HTLF Card Services. Normal underwriting guidelines apply.