New Mexico Bank & Trust
Resource Center

New Mexico Bank & Trust Resource Center

For questions or assistance regarding InBusiness Online Banking or Treasury Management, contact us by sending a secure message via InBusiness Online Banking. Messages received by 1:00 p.m. local will be responded to that same business day. Urgent matters should be addressed by calling Treasury Management Support at 505.830.8181 (local) or 877.812.1560 (toll-free).

Commercial Card Program Administrator Customer Service:
Phone: 877.346.1412
Email: CommercialCards@htlf.com
Hours: Monday-Friday, 8:00 a.m.-6:00 p.m. CT (closed on Federal holidays)

Employee or Cardholder Customer Service: 833.208.3213


Information Management

InBusiness Online Banking

Quick Tip: Token Activation Instructions

Quick Tip: Sending Secure Message via InBusiness

User Guide: InBusiness Online Banking

Reporting & Notifications

Quick Tip: ACH NOC/Return Reporting

Quick Tip: InBusiness Alert & Notification Options

Quick Tip: InBusiness BAI Code Definitions

Quick Tip: InBusiness Reports & Samples


Fraud Management

Positive Pay

Quick Tip: Check & ACH Positive Pay Exception Processing

Specifications: Payee Match Check Guidelines


Payables

ACH Payments

Quick Tip: ACH NOC/Return Reporting

Instructions: ACH Bank Verification Letter

Specifications: ACH InBusiness Uploaded File Specifications

Bill Payment

User Guide: Bill Payment

Commercial Credit Card

Quick Tip: Sending Secure Message via eZBusiness

User Guide: eZ Business Card Management

User Guide: eZCard User Guide

Wire Transfers: Outgoing

Domestic Wire Template Import - Sample File

Domestic Wire Template Import - Specifications

International Wire Template Import - Sample File

International Wire Template Import - Specifications

Checks: Paper Checks

Specifications: MICR -Magnetic Ink Character Recognition Specifications


Receivables

eDeposit- Remote Deposit

User Guide: eDeposit

Image Cash Letter

Specifications: x9.37 Image Cash Letter

ACH Receivables

Quick Tip: ACH NOC/Return Reporting

Instructions: ACH Bank Verification Letter

Specifications: ACH InBusiness Uploaded File Specifications

Wire Transfers: Outgoing

Instructions: Incoming Wire Transfer Instructions


Business Insights

HTLF Strength

Powered by HTLF

Our local banking team is backed by the strength, stability and expertise of a $18 billion organization. Click to learn more

2021 Business Outlook

JOIN US - 2021 WEBINAR SERIES

Exclusive webinar event series for our valued partners and clients. Click to learn more

Credit Card Fraud

Avoiding Credit Card Fraud

Using the right tools and best practices will help your company fight credit card fraud. Click to learn more

ach fraud

Safeguard Your Ach Transactions

With a recent increase in ACH fraud, learn about effective ways to protect your business. Click to learn more